Accessibility Tools

Venue Rules and Information

  • Everyone regardless of age entering the venue must have a ticket for entry. This includes children.
  • Food Trucks and Beverage Stations (alcoholic & non-alcoholic) are available for purchasing items.
  • Free Water Stations will be provided.
  • Artists are subject to change. Refunds are not issued based on specific artist cancellations.
  • There are currently no covid vaccine or negative test requirements. Covid protocols are subject to change. Attendees agree to follow health & safety policies as defined on each festival day.
  • No re-entry
  • No weapons or firearms
  • No backpacks or large purses
  • No pets allowed – services animals only
  • No coolers
  • No drones
  • No smoking – except in designated smoking areas
  • No outside food
  • No outside alcohol or liquids of any kind
  • No glass
  • No cameras or professional recording equipment
  • No umbrellas
  • No skateboards in the venue
  • No blankets or chairs
  • Security reserves the right to refuse entry to anyone at their discretion
  • All concerts are rain or shine
  • Artists subject to change
  • No refunds

Frequently Asked Questions

Q: Can I buy tickets online?
A: Yes! Tickets are only available online until the day of the show. Purchase tickets here. (

Q: Can I purchase tickets day-of-show at the venue?
A: Yes, unless the ticketing page is listed as Sold Out. Ticket prices at the gate range from $15-$25 depending on the show. Cash or cards are accepted.

Q: What’s included with VIP tickets?
A: VIP includes access to the VIP Area Sponsored by Lexus— located towards the front of the stage on the east side of the plaza. The VIP area is available to all ages, has a private bar for 21+ attendees to purchase drinks, and lastly first-come-first-serve food catering at no extra cost.

Q: How do I get into the venue?
A: General Admission entry is on Main Street, on the west side of the plaza. The VIP & Sponsor entrance is located at The Gallivan Center’s northern entry point, located on 200 South and between Main Street & State Street (~50 East). Thanks to our partnership with Lexus, any ticket-holders in possession of a Lexus car key may also enter through the VIP entrance regardless of ticket type.

Q: Will there be a bicycle valet service?
A: Yes, you can check in on the north side of the Gallivan Center, slightly west of the sponsor entrance on 200 S. between Main and State St. Our Bike Valet service is generously provided by Magnum Bikes.

Q: Can I bring an infant?
A: Yes. Everyone is welcome, but you must also purchase a ticket for your child. We also suggest bringing hearing protection for little ears.

Q: What are your ADA accommodations?
For those with ADA needs, the best place for parking is inside the Gallivan’s Center underground parking garage. The garage entrance is located on 200 S between Main & State Street. Those needing accommodations are also permitted to enter at the Main Street entrance on the west of Gallivan Plaza at the front of the line. Once inside the concert grounds, there are two ADA seating sections located in GA & VIP. Please consult our site map below for the best visual representation of these areas. Chairs will be provided in these areas, as well as a good view of the main stage. Please let us know ahead of time if you need assistance by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. and we will do our best to ensure you have a great show experience.

Q: Will there be food offerings at this event?
A: Yes. There is an amazing assortment of different local eateries and food trucks including vegetarian & vegan options.

Q: Will alcohol be served at this event?
A: Yes. There are several beer and bar tents throughout the event grounds. Before purchasing a drink, you must first get your ID checked at a 21+ wristband station. Consult our Twilight Map below to see where these ID Station tents are located.

Q: Can I bring in a backpack or purse?
A: Only small purses are allowed. Bags must be able to fit within a 12 inch by 12 inch bin and will be searched.

Q: Can I bring water?
A: No outside liquids are allowed. Water, soda, beer, and wine are available for purchase inside the venue. There are also free water stations in the venue. Personal empty water bottles are permitted.

Q: What if the show I bought tickets for is canceled?
A: When a show has been officially canceled, will initiate a refund for single show ticket holders. This refund may take up to five business days to be reflected by your financial institution. For those with Season Tickets, we will direct our best efforts towards booking an alternative concert with details to follow as soon as possible.

Q: What are the set times?
A: We do not publicly release set times. However, gates open at 6pm for all shows, with the exception of Aug 4th which opens at 5pm. The first artist begins 30 minutes after doors open and all shows end at 10pm. We recommend arriving early for the best experience.

Q: What are Twilight’s health and safety measures?
A: The Twilight Concert Series will be monitoring and updating our health & safety requirements as necessary. Currently, none of our shows in 2023 include extra precautions for Covid-19 such as mask requirements or proof of vaccine/booster shots. That being said, ticket purchasers agree to follow any future rules or regulations put into place to ensure everyone’s safety. Read more about Utah’s recommendations for COVID precautions.

Not seeing your question answered on this page? Please email This email address is being protected from spambots. You need JavaScript enabled to view it. for further assistance.

Nic Smith S&S Presents 350 E 400 S Suite 301 Salt Lake City, UT 84111 Cell: 801.824.7753


The Salt Lake City Arts Council is a division of Salt Lake City Corporation in the Department of Economic Development and also maintains a nonprofit corporation, the Salt Lake City Arts Council Foundation with 501(c)(3) status.

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