Accessibility Tools

Venue Rules and Information

  • Everyone regardless of age entering the venue must have a ticket for entry. This includes children.
  • Food Trucks and Beverage Stations (alcoholic & non-alcoholic) are available for purchasing items.
  • Free Water Stations will be provided.
  • Artists are subject to change. Refunds are not issued based on specific artist cancellations.
  • There are currently no covid vaccine or negative test requirements. Covid protocols are subject to change. Attendees agree to follow health & safety policies as defined on each festival day.
  • No re-entry
  • No refunds
  • No weapons or firearms
  • No backpacks or large purses
  • No pets allowed – services animals only
  • No coolers
  • No drones
  • No smoking
  • No outside food
  • No outside alcohol or liquids of any kind
  • No glass
  • No cameras or professional recording equipment
  • No umbrellas
  • No skateboards in the venue
  • No blankets or chairs
  • Security reserves the right to refuse entry to anyone at their discretion
  • Security reserves the right to conduct pat down searches at their discretion
  • All concerts are rain or shine
  • Twilight is committed to being accessible to everyone. For accessibility needs or questions, please email This email address is being protected from spambots. You need JavaScript enabled to view it.. At least 48 hours advance notice is appreciated to guarantee the best experience possible.

Frequently Asked Questions

Q: Can I buy tickets online?
A: Yes! Tickets are only available online until the day of the show. Purchase tickets here.

Q: Can I purchase tickets day-of-show at the venue?
A: Yes, unless the ticketing page is listed as Sold Out. Ticket prices at the gate range from $15-$25 depending on the show. Please note that the event is cashless. Major Credit Cards or Mobile Pay accepted.

Q: Can I bring an infant?
A: Yes. Everyone is welcome, but you must also purchase a ticket for your child. We also suggest bringing hearing protection for little ears.

Q: Can I bring in a backpack or purse?
A: ALL bags will be searched before entry. The following bags are permitted: Fully CLEAR bags made of plastic, vinyl, or pvc, and no larger than 12” x 12” x 6”. Small clutch purses and fanny packs that are 6” x 9” or smaller are allowed and do not need to be clear. Hydration packs are allowed and do not need to be clear, but must be emptied of all liquid.

Q: Can I bring water?
A: No outside liquids are allowed. Water, soda, beer, and wine are available for purchase inside the venue. There are also free water stations in the venue. Personal empty water bottles are permitted.

Q: Will there be food offerings at this event?
A: Yes. There is an amazing assortment of different local eateries and food trucks including vegetarian & vegan options.

Q: Will alcohol be served at this event?
A: Yes. There are several beer and bar tents throughout the event grounds. Before purchasing a drink, you must first get your ID checked at a 21+ wristband station. Consult our Twilight Map below to see where these ID Station tents are located.

Q: What if the show I bought tickets for is canceled?
A: When a show has been officially canceled, will initiate a refund for single show ticket holders. This refund may take up to five business days to be reflected by your financial institution. For those with Season Tickets, we will direct our best efforts towards booking an alternative concert with details to follow as soon as possible.

Q: What are the set times?
A: We do not publicly release set times. However, gates open at 6pm for Gallivan shows, and 5pm at Library Square. The first artist begins 30 minutes after doors open and all shows end at 10pm. We recommend arriving early for the best experience.

FAQs for Gallivan Center

Q: How do I get to the event at Gallivan Center?
A: This event is happening at The Gallivan Center located at 50 E and 200 S. Thanks to our partnership with the Utah Transit Authority, your Twilight ticket includes FREE travel with all UTA outlets on the day of the show. Present your Twilight ticket to ride all UTA local Bus Routes, Trax Light Rail Routes, Streetcar Light Rail, FrontRunner Commuter Rail Routes, Express Bus Routes, and Microtransit! We highly recommend using UTA Trax's Blue Line train which includes a stop at Gallivan Station. Information on transit options and routes can be found at

Q: How do I park at the event at Gallivan Center?
A: The Gallivan Center has an underground paid parking lot with an entry point along 200 S between Main Street and 200 E. There are also first come, first serve street parking spots available along the surrounding blocks on all sides. If you are driving to the event, we recommend arriving early to get a closer spot.

Q: How do I get into the venue at Gallivan Center?
A: General admission entrance is on Main Street between 200 S and 300 S. VIP/Sponsors/ADA entrance on 200 S between Main and State St.

Q: Will there be a bicycle valet service at Gallivan Center?
A: Yes, you can check in on the north side of the Gallivan Center, slightly west of the VIP entrance on 200 S between Main and State St.

Q: What are your accessibility accommodations at Gallivan Center?

For those driving to the event, the best place for Accessible parking is inside the Gallivan Center's underground parking garage. The garage entrance is located at 200 S between Main & State Street. If you have difficulty walking, we recommend arranging to be dropped off at the VIP entrance on 200 S to avoid the distance from the parking lot to the VIP entrance. Those with accessibility needs may enter at the front of any line. Speak to the security/box office representative at the gate when you arrive for assistance.

Once inside the concert grounds, there are two seating sections located in the middle of the grounds on the east and west platforms. We recommend consulting our site map at for the best visual representation of these areas. Chairs will be provided with a view of the main stage. An on-site accessibility representative will also be present to help with day-of show needs. Those needing Accessibility seating may bring 1 guest into the seating area with them. These seats are first come, first served. We ask that any able-bodied guest please stand if the area begins to fill to capacity for those needing chairs. Please let us know ahead of time (48 hours notice appreciated) if you need assistance by emailing This email address is being protected from spambots. You need JavaScript enabled to view it. and we will do our best to ensure you have a great show experience!

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Other Questions?

Not seeing your question answered on this page? Please email This email address is being protected from spambots. You need JavaScript enabled to view it. for further assistance.


The Salt Lake City Arts Council is a division of Salt Lake City Corporation in the Department of Economic Development and also maintains a nonprofit corporation, the Salt Lake City Arts Council Foundation with 501(c)(3) status.

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